Children's Social Care

An effective and flexible case management system for social workers with the benefit of pulling in all the accurate child data from One.

See the complete picture

Social care practitioners can access data from other teams within the local authority using One.

Better decision making

Accessing and using common data from the first point of referral speeds up and enables more informed decision making. It is expected that an estimated 80% of the data will be available to Social Care if the child is of school age at the point of referral.

Improved outcomes

Social care obligations of LAs can be more easily met and delivering the right service at the right time delivers better outcomes for children.

• Support in delivering day-to-day care services
  • A comprehensive support system, including workflow and case management, for all social care teams working with children
     
• Confidence in critical business processes
  • A highly flexible system allowing tailored support for local business processes including Child Protection, Looked After Children, Children in Need, Fostering and Adoption, Private Fostering and Foster Carer Payments
     
• Reducing the burden of administration
  • Pre-populated data saves time and eliminates the need to re-enter data across multiple systems, reducing the risk of error
  • Information from other modules – SEN, CSS, eCAF and Exclusions – is updated once in the system to inform all relevant departments
     
• Appropriate, authorised access
  • Shared tools and access controls ensure that sensitive information is only available to appropriate and approved users
  • Audit trails track who has been involved in a case.
    A vital safeguard to protect the most vulnerable children and ensure those at greatest risk receive timely and adequate support

By linking information from social care and education records, One Children's Social Care System delivers timely and more detailed information.  Social workers can use this information to help them identify the appropriate level of services and support required to support a child and family.

Staff can focus their skills and experience in delivering critical frontline services instead of spending time re-entering in data. 

One Children's Social Care System also complies with Phase 1B of the DfE requirement for an Integrated Children’s System (ICS).

One Children's Social Care system:

• Provides a complete view of the child ensuring better quality decisions can be made and appropriate support is delivered quickly
• Delivers a complete service to meet all local authority statutory obligations.
• Eliminates the need to re-enter data, reducing costs and risk of errors
• Has the flexibility to mirror existing processes making it easy for social workers to pick up
• Simplifies case management with detailed audit trails identifying who has been involved with a child from the beginning