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System support

For those times when you need extra support, perhaps for a particular project or to cover staff shortages, our unique Professional Support Partnership (PSP) provides knowledge and skills you can rely on.

Support when you need it

Our expert and experienced team can provide services either on-site or remotely, including for:

  • outsourcing of One system support
  • writing of management information reports and dashboards
  • data cleaning services
  • specialist support for the implementation of the software
  • resource cover, for maternity or sick leave, or employees leaving.

Specialist expertise

Local authorities tell us this service has been invaluable for helping with configuration and server moves, including the migration from v3 to v4 across all modules. We know authorities also particularly value having this expertise for Crystal reports and other report writing.