Providing greater workflow flexibility for children services teams at Essex County Council

Essex County Council chose Capita One to help the authority meet their aim of having a single electronic record for each child – stretching from birth through to adulthood – bringing together all the information from different teams across children’s services into one place.

To remove the need for the local authority to manage costly infrastructure, the Capita One Hosted option means that the system is fully managed and hosted by Capita within a highly secure environment, supporting the delivery of a more joined-up service for families.

Essex County Council has been pleased with how this has been delivered, as Emma Toublic, Head of Education Information and Business Systems, explains:
“With Capita One we’ve been able to decrease our need to access individual data sources, such as spreadsheets and other databases, by over 50% in one year. We’ve also increased the number of staff able to access Capita One in Essex by 500 in two years, helping us to move ever closer to our ultimate aim of achieving a single record for each child.”