One v4 System Training - How to increase productivity
Attention One System Coordinators and One Support Staff
To support the successful adoption of the new system functionality released in v3.45 and 3.46, we want to introduce you to the new features of Alerts, Mail Merge and Reporting. These features, when used effectively, can increase productivity within your local authority so you can have more time to focus on improving outcomes of children and families.
We are offering WebEx training sessions to support this.
Each of the six sessions available will cover the following areas. Sessions are limited to 12 delegates and supporting documentation and exercises are provided.
Alerts – Never forget something critical
Trigger SQL Alerts will automatically let you know about changes to key issues relating to a record such as a child security issue, confidentiality issue or other. Our Scheduled Alerts keep your users aware of key tasks that need doing today with a daily email highlighting the data important to them. Learn how to set up and manage these alerts.
SQL Mail Merge – Share valuable information
Learn how to merge data and create quick Word mail merge documents. We will also show you how to set up your own letter templates that you can use over and over again – increasing productivity.
Reporting – Spot changes and trends now
Combining the strength of Alerts with Reporting you could advise a practitioner of a change to a child’s report which could lead to early intervention and save costs to the authority.
Our sessions will show you how to set-up report permissions – to ensure that only the people you want have access to key business intelligence information. We will also show you how to use Report Parameters to enhance the capabilities of your linked reports, add user specific data in letters, and use addition parameters to further enhance the information you are providing.
When is the training available?
Please choose which session you would like to attend from the following:
- Wednesday 22 February – 09.00 to 12.00
- Wednesday 22 February – 13.00 to 16.00
- Monday 27 February – 09.00 to 12.00
- Monday 27 February – 13.00 to 16.00
- Thursday 08 March – 09.00 to 12.00
- Thursday 08 March – 13.00 to 16.00
It’s as easy as 1-2-3
- To check availability and book
- please contact the One Business Support team on 01234 832150 or email onebusinesssupport@capita.co.uk
- Confirm your place
- In writing 48 hours prior to course date confirming your preferred payment method for the £350 p/delegate rate. There are two payment options and these can be discussed with the One Business Support Team at the time of your enquiry:
i. Existing customers may convert funds from your pre-paid Capita One Training and Consultancy account.
ii. Or all customers can make payment by providing a copy of a purchase order along with a signed quotation form.
- In writing 48 hours prior to course date confirming your preferred payment method for the £350 p/delegate rate. There are two payment options and these can be discussed with the One Business Support Team at the time of your enquiry:
- Register for the training
- On receipt of your confirmed order Capita will send to you confirmation with the registration details and course materials.
If you would like to attend this course but are unavailable for the dates shown, please email the One Business Support Team and, if there is sufficient demand, we can look to add new dates.
