Lead the way in using the latest technologies to build connected, resilient communities.
We know your housing management solution needs to be as intelligent and intuitive as the technology we use every day, helping you to streamline operations and provide the very best customer service.
That’s why One Housing is unique, providing a fully integrated suite of tools in the cloud to help balance effective asset management, maintenance, self-serve portals, managing an efficient workforce, finance and payments.
Products within One Housing include:
One Housing Solutions
One Contractor Solutions
One Mobile for Social Housing
One Homelessness Reduction Act solutions (HRA)
Other modules are also available to manage Homelessness and Choice Based Lettings as well as property and asset management, including responsive repairs, planned maintenance, gas servicing, ordering of repair stocks and full asset management around properties.
As intelligent and intuitive as the technology we use every day, our unique full-service housing management solution helps you lead the way.
With a user-friendly interface designed to meet the needs of an evolving workforce, staff can start using over 1,000 functions straight away, from any device - anywhere, anytime.
You can also transform the experience for customers: the introduction of smart sensors in the home and AI-based technologies which simulate human conversation mean customers can seek resolutions to queries and log repairs at any time, ensuring faster response times for greater satisfaction.
With One Housing at the centre of your operations, you can see all that’s happening in a single view for informed decisions on where to focus resources, future-proofing your organisation to provide the homes of tomorrow.
A widely adopted solution
Together our OPEN products serve an existing customer base of more than 160 RSLs and ALMOs, ranging in size from 500 units of housing stock to more than 50,000. More than 40% of social housing providers in the UK partner with Capita to manage their stock and provide safe suitable homes for their residents.
How we've added value
Derby Homes selects Capita’s One OPENHousing software to enhance housing service
Changing lives: bringing disruptive technology to local government
Riverside chooses Capita’s One to future-proof growth
Housing Technology: Peaks & Plains’ Capita portal
Find out more about what we offer or let us know how we can help