The Homelessness Reduction Act is having a huge impact on how services are delivered. One’s homelessness solutions enable you to manage cases in accordance with the new legislation.
The Homelessness module enables the logging of all homeless enquiries and aids data gathering, investigating cases and assessing circumstances and needs. This module includes the ability to create ‘assessments of circumstances and needs’, ‘personal housing plans’ (PHPs) and MHCLG compliant H-CLIC extracts. Loaders are available to create the enquiry types, decisions and attributes required for H-CLIC data collection.
The HRA Dashboard works as a case management tool to provide an overview of all cases and highlight where action is required and why. It offers the ability to drill into the data behind the headline figures and view a graphical breakdown, retrieve cases and key data and identify missed decisions, cases in temporary accommodation and cases approaching or exceeding target dates for end of duty decisions.
Automatically create a user account for the Homelessness Portal upon creation of a homeless enquiry and email or text initial login details to the applicant. The portal enables applicants to verify household and contact data on their case, view their assessment of circumstances and needs, upload documents, complete their PHP tasks and update PDE consent for household members with real-time updates between the portal and OPENHousing.
Quickly and easily collect and extract data to meet H-CLIC reporting obligations.
Reduce administrative tasks by enabling applicants to view progress
Effortlessly view cases and drill into the detail of the data via the dashboard.
Complete their Personal Housing Plan online and automatically create user accounts