Maximise Resources. Minimise Waste
Designed specifically to manage direct labour and services, One Contractor’s core suite offers your organisation access to a breadth and depth of functionality unparalleled within your industries and marketplace, helping you deliver a premium service and create better outcomes whilst keeping your Residents safe. One Contractor is the UK’s most comprehensive workforce management software solution, used to manage over half a million homes and schemes throughout the UK.
The functionally rich system allows you to proactively measure and optimise performance of your maintenance activities.
Key reasons to use One Contractor
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Built not modified for the cloud
Meets the expectations of the modern workforce, whilst future-proofing the needs of your organisation.
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A simplified user experience
Reduces staff training times and improves the accuracy of data you hold
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Complete mobile accessibility
All staff can access and update information regardless of their location
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Maximises your investment
Improves employee efficiency and effectiveness, whilst reducing operating costs
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A single, joined up flow of data
Integrates seamlessly with our One Housing and One Assets solutions
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Adapts to your business
A functionally rich core suite ensures Capita One’s Contractor solution fits with your existing and longer-term requirements
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Compliance comes as standard
Meets the latest legislative and regulatory requirements throughout the UK
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Fully secure data
Our no compromise approach ensures your, and your residents’, data is always protected
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A proven track record
Benefit from our experience in delivering trusted and specialist
Are you looking to…
- Create a single view of your services irrespective of your sector, so you can record, plan, evaluate, report, manage, transfer and archive in one functionally rich system, providing a 360 view to manage labour, maintenance, jobs, materials, and on costs.
- Reduce wasted journeys and your carbon footprint through better planning and resource utilisation which helps you deliver better homes for your residents.
- Increase workforce efficiency with the newly designed user interface which enhances usability – with everything only one click away
- Increase “right first time” repairs and provide a service that exceeds corporate and customer expectations.
- Maximise value for money through collaborative procurement and partnerships that allow you to negotiate smarter.
- Increase “up time” of your business – One Contractor operates 24/7/365.
- Meet legislative, compliance, regulatory and auditing requirements with efficient and effective automated information management.
- Eliminate disparate systems with total integration between materials, supply chain management, and stock replenishment and many other applications.
- Improve flexibility of field service management through total integration with Capita’s One Mobile.
- Work on any device down to 10” tablet.
With Capita’s One Contractor you have the flexible, powerful tools you need for faster, more accurate mobile works management.
Built with the latest technology and made for the Cloud
One Contractor has been built and not modified for the cloud, with over 5000 trade operatives using our solution every day. Capita One Contractor provides more insight across all aspects of housing than any other system in the market.
Great repairs and maintenance management leads to smarter business decisions, empowers staff and crucially delivers a better service to residents, ensuring better outcomes for everyone.
Download the One Contractor brochure - Maximising Resources / Minimise Waste
Designed specifically to manage direct labour and services, One Contractor’s core suite offers your organisation access to a breadth and depth of functionality unparalleled within your industries and marketplace, helping you deliver a premium service and create better outcomes whilst keeping your Residents safe.

Contact us
Find out more about what we offer or let us know how we can help