I’m sure many of you have an excellent idea of how social workers go about their day to day work, and the types of challenges they face along the way. I also felt I was starting out with a pretty good idea but, along with the rest of the team working on the new One Social Care solution, scrutinising the work processes of social workers has been a particular preoccupation and focus for the last couple of years.
Many of us shadowed social workers closely in their office environments. We tried not to get in the way (but I’m sure at times we did…) as this was the only way we could really understand what was pulling them away from what they really wanted to do – to spend time directly supporting those children and families who need them. We learnt a lot, and took these findings away to see if we could devise a solution to enable them to spend more time doing ‘the day job’.
The annual National Children & Adult Services Conference (NCASC) approaches and, with this, the roll-out of our new social care solution also draws closer. I haven’t really stopped thinking about those social workers and all the balls they have to keep in the air. I also haven’t stopped thinking about how technology could make a dramatic difference to their working lives.
Which brings me to my quick list below, showing how different ‘a day in the life of a social worker’ can be with the right technology. And all in the very near future.
We’re looking forward to showcasing our new social care case management solution at NCASC in November. If you’re at the conference, please do stop by our stand to take a look – I think you’ll be impressed by the potential to transform the working lives of your social care teams, so that they in turn can continue to transform the lives of the most vulnerable in society.
Watch our video to see how One Social Care can transform children and families social care.
Or take a look at our integrated, whole-life adult social care solution