Did you know that you can take ownership of the My Account users in your local authority by becoming a superuser?
As a senior member of staff, data manager or administrator, becoming a superuser gives you an overview of everyone that has access to My Account in your local authority and the ability to verify the people you want to have an account.
How to become a superuser
To become a superuser, all you need to do is gain written permission from a senior member of your local authority and send us a confirmation email to firstname.lastname@example.org.
Once we have received your request and verified the information, we’ll then be able to extend your permissions in My Account.
There is no limit to the amount of superusers you can have, although if you have a few you may need to agree a rota to ensure that you don’t duplicate the work. You can also email us to find out if your authority already has a superuser.
What happens next?
Once you are confirmed as a superuser, you will receive an automated email every time a new user from your authority registers for My Account. With your new permissions, you’ll now have the option to approve or reject new users, giving you added control in only granting access to the right people who need an account.
You will also be able to remove access from existing users and when someone leaves your establishment, you can delete their account straightaway, so you won’t need to contact us to have this authorised.
I hope you found this information useful. To find out more about the new features in My Account, please take a look at my other blog posts.