On April 28 and 29 our Capita One user community will be coming together for the 2015 National User Group.
We know you value this unique opportunity to meet with colleagues from other local authorities under one roof. We’re also aware of how precious your time is, which is why we’ve paid particular attention to putting together an agenda designed to suit everyone, whether you’re a data manager or a senior leader in a local authority.
You’ll be able to hear from industry experts and network with similar professionals to find out how to respond to key issues in children and families services. You’ll also be able to dip in and out of our Discovery Hub, where you can meet with the Capita One team to discuss the future plans for One, including a preview of our new social care solution on day two.
Our theme this year - Innovate, Collaborate, Transform – focuses on how technology can support local authorities to work effectively with other agencies to help turn around the lives of children and families.
An approach that’s working with Troubled Families
In keeping with our theme, I’m delighted to announce that our keynote platform speaker will be Jill Baker of North Tyneside Council’s Prevention, Early Intervention and Support Services.
To ensure the complex needs of children in troubled families are met, Jill has been leading her team in building a whole family approach. She’s also played a key role in determining the role of social workers in the Troubled Families programme, to ensure the local authority can make the most of their specialist, valuable skills. I’m confident she’ll be providing fascinating insight into how local authorities can make a difference in this difficult area.
Workshops where you’re in the driving seat
If you’ve been to one of our National User Groups before, you’ll know we run a range of elective sessions to suit a variety of roles. This year we’re adding a rather different element - we’re still running elective sessions, including those which feature Capita One customers sharing their experiences, but we’re also introducing a new format - interactive product workshops.
The workshops will give you the opportunity to tell us what you need from a management information system – we’ll be listening hard to your views so we can factor these in to the future direction of One and better meet your changing needs.
Look out for new blogs over the next few weeks to help you prepare your thinking as we focus on B2B, the whole school application process (school places, transport and population forecasting) and analytics, visually appealing personalised dashboards to suit each individual role.
I very much hope you’ll be able to join us at this year’s National User Group.