"If they [staff] have any query at all, it's "why weren't we doing this five years ago?"
David Hay, head of financial services, The Leeds Teaching Hospitals NHS Trust
The Leeds Teaching Hospitals NHS Trust implemented Capita's payment collection solutions in order to improve the efficiency with which they collect payments from patients.
- Dramatic reduction in invoices and reminders issued
- 100% increase in credit/debit card payment
- Streamlined arrears collection
- Faster reconciliation process
- Automatic updating of finance system
Watch the video case study to find out more.