These are pivotal times for the public sector. The culmination of a decade of driving efficiencies coincides with a surge in the expectation of a great customer experience. And now we are seeing the advent of technology that can turn the digital vision into reality.
Most councils recognise that transformation will unlock new opportunities to revolutionise their service delivery while keeping costs down.
But is public sector transformation happening fast enough?
This paper explores the role of cloud technology in the transformation agenda, by considering the benefits, responding to common concerns and outlining steps local authorities can take to prepare for the cloud.
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