Helping you make more informed decisions
Our technology transforms the experience of those delivering, and receiving, public and community services.
We’re the partner of choice for local government services, providing innovative technology solutions to help deliver high quality and effective services which make a real difference. From enabling smarter working and better engagement with clients, to providing intuitive analysis tools which help make a positive impact on society.
Creating citizen-led channel shift whitepaper
What will be your legacy as a senior leader?
Runnymede Borough Council selects Capita’s One Digital Enterprise platform
A practical guide to what every local authority needs to know about achieving successful channel shift
Deliver better outcomes
We help teams connect the dots across services with unique, flexible solutions to help support people to achieve happy, fulfilled lives.
With market-leading solutions across children and family services, education, social care, housing, digital transformation and revenues and benefits, we’re uniquely placed to provide the right information at your fingertips, facilitating better decision making and driving more timely interventions.
Meet rising expectations
Embrace the latest technology and revolutionise the way you communicate with your communities.
From digital front doors empowering customers to self-serve, to predictive analytics and machine learning to better understand where you need to focus resources. Our citizen-centric approach helps you meet your customers’ ever evolving needs and benefit from the latest advances in technology such as chatbots or the Internet of Things.
Improve efficiency and effectiveness
Leading the way with smart technology is what we do. Freeing people from processes and data entry, our solutions enable teams to spend more time supporting those citizens most in need.
We’ve helped councils process services 20 times faster with automation tools, and provided tools to help predict future demand and provide preventative interventions. Innovative solutions ensure that you’re maximising revenue across your organisation whether this is ensuring people can pay for services in a way that’s convenient to them or helping increase collection of business rates.
Find out more about what we offer or let us know how we can help